Our Rental Agreement, House Rules & Cancellation Policy by making a reservation you agree to follow below house rules.
Please check our cancellation policy of the booking channel you made a booking from. You must contact the booking channel you booked to request a cancellation and refund for your reservation. If you booked directly from Fridman Properties or our website if cancellation 60 days before check-in date you get a 100 % refund if 30 days before the check-in date 50% if less than 30 days reservation is not refundable.
In the case of any viruses, family emergency, sickness official statements must be provided from a doctor or official source. If this is the case our company offers two options for you:
1. You can change dates one time free of charge subject to the availability, the price difference will get applied for your stay based on the season, if you need to change more than one-time there will be additional charges 20 % of your total booking reservation amount.
2. Get a 50 % refund if the check-in date within 15 days.
- You must upload your id or passport and sign this agreement in order for us to send you door codes and other private information related to your stay with us before you check-in. If the host or staff of Fridman Properties or other guests feel not comfortable with guest behavior host have the right to cancel the reservation and give a refund for days left on the reservation minus cleaning, booking channels, and tax fees.
- If you booked a private room, shared room, or bunk bed inside of the apartment and have any health issue, temperature, or any symptoms of COVID-19 you must immediately notify the host/owner of the apartment, in this case, we can offer two options.
1. Our company can give you a prorated refund from the day you inform us of your condition until the check-out date and you must leave the apartment the same day.
2. Upon availability, we can offer you private apartments but you will need to pay for price difference from your original reservation.
- Our company have many types of accommodation starting from the whole building with 4 apartments for big groups and families, private apartments, private rooms, shared rooms and shared bunk beds rooms is your responsibility to check what type of accommodation you booked, all reservations are refundable according to our cancelation policy of booking platform you booked your reservation. For your and other guests' security, we have 24 hours monitoring security video cameras in public spaces. For guest's privacy, you are not allowed to take videos of other guests without their permission.
- If our company needs to make any repairs inside of the apartment, we will give you 24-hour notice and offer you the same or better accommodation or prorated refund and guests must relocate or move out.
- Quite Hours 9:00 pm to 9:00 am strictly no phone talking or disturbing other guests, you must turn silent your phone and reduce to minimum light on your phone not to disturb other guests. If we receive complaints from other guests our company has the right to cancel your reservation without a refund and ask you to leave imminently.
- If you rented bunk bed or just room you can't stay overnight in public sofas and couches that are shared with others. Let's respect the needs of other guests if you share bathroom please limit usage for 15-20 min. If you need to use laundry to cover utility expense and laundry detergent we provide there is a $ 5 fee to use washer and dryer.
- The building is owner-occupied we're very strict with parties, loud music, smoking of any kind and guests that are not on the reservation please respect other guests and neighbors by following house rules, for violation of any of house rules will be fine of $ 1,000 will be imposed and immediate cancellation of your reservation without refund.
- Breakfast items are provided only on the day of check-in, not every day if you are sharing an apartment or room with other guests, you must clean after yourself your room, kitchen, bathroom, living room, and other public areas otherwise additional $ 100 will be charged to your reservation.
- If a guest is under 25 y.o. or doesn't have previous hosts good reviews our company requires 3 references, it can be your family members, neighbors or co-workers, we must personally meet the guests to explain to them the house rules. Guests from Chicago must provide reasons for staying with us and subject to additional screening if they don't have good or any reviews.
- No unregistered visitors or guests are authorized to visit or stay in the room or apartment if they are not on the reservation list All guests or visitors that are not on the reservation subject to $ 25 extra fees per night before check-in date and $ 55 on check-in date even if the guests are not staying overnight. For companies, organizations and family events please contact us for special pricing.
- If you did "same-day-booking," and don't have any reviews or good reviews, we must meet you at the property and for all same day bookings, we need at least 6 hours prior notice before your arrival to the apartment in order to prepare the unit. Guests should clean up any mess they make, or there will be an additional cleaning charge of $ 200 for the unusual mess left behind.
If you come with a pet in one of our pet-friendly apartment there is an extra $ 95 pet-cleaning fee.
- Fridman Properties LLC and its staff are not responsible for cars parked in our parking lot and for any items left in the car. If you book a shared room with other guests is your responsibility to keep your valuables safe, Fridman Properties, and its staff not responsible for any lost damaged or stolen items. For your and other guests' safety, we have building outside and public area security cameras, there are no audio or video inside of apartments or rooms.
- Purchasing of early check-in, late check out, mid-stay cleaning options, activities, and discounts based on availability and must be confirmed once purchased in your wishbox guest area. If your credit card or other payment method was declined you have 24 hours to submit a new payment or your reservation will be canceled. In case Fridman Properties can't provide a specific room or apartment for any reason our company will provide the same or better apartment/room for your convenience.
- In case of an apartment, room or bunk bed is not available for your dates you made a reservation for our company will provide the same or better option for your booking and you will be notified.
- I understand that cooking classes or any other activities that I am participating while staying in rental apartment/room may be of a hazardous nature and/or include physical and/or strenuous activity, that serious accidents occasionally occur during the said activity; and that participants in the said activity can occasionally sustain personal injuries as a consequence thereof.
Knowing the risks involved, nevertheless, I have voluntarily applied to participate in said activity, and I hereby agree to assume any and all risks of injury or death and to release and hold harmless Fridman Properties, LLC, its officers, directors, members and managers, and all other members whether contracted or employed, who might otherwise be liable to me. I further understand and agree that this waiver, release, and assumption of risks are to be binding on my heirs and assigns.
- By making reservations you are agreeing to the observance of all the house rules and waiver listed above. If any of the house rules are not followed by guests, we as the host are authorized to cancel reservations, and guests will be asked to leave without a refund of their reservation and will pay additional penalty fees. We personally take care of each guest like our Family.
We're looking forward to hosting you, my friend,
Fridman Properties Family